Room Cancellation Policy
- No penalty applies for cancellations received 7 days prior to the scheduled date of arrival.
- 01 Night Room Charge will be levied in case of reservation cancelled within 7 to 5 days prior to the date of arrival.
- In case of reservation cancelled within 4 days & after, or In case of no-show or cancellation on the same day, 100% of the stay amount would be levied.
Reserved nights Cancellation prior to arrival 1 48 hours 2-6 7 days 7 14 days Refund policy
When you cancel a booking and are entitled to a refund then we will instruct the refund right away. The processing will take between 2-4 weeks until the whole amount shows back on your credit card or bank statement. Reasons for this are the billing cycle of your credit card company and processing time of the bank. The refund amount depends on numerous factors such as the siddha wellness village's cancellation policy, time of cancellation and processing fees. For more details see cancellation policy above.
In case a reservation that you make is not confirmed, we will not charge you anything on your credit card and release the whole amount that was held on it immediately. Now after we do this, it will still take a maximum of 2-4 weeks for the bank to process this and for the money to show back on your credit card.
Non-arrival to the siddha wellness village(no show)
- If you fail to arrive at the siddha wellness villageon the arrival date the entire reservation will be cancelled automatically by the siddha wellness villages and you will be charged the cost of the whole reservation.
- If you fail to check-in on the first date but still continue your travel plan to stay at the siddha wellness village, please urgently contact us so that we can keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund will be issued.
- If cancelled later or in-case of no-show, no amount will be refunded.
- The siddha wellness villagemay choose to release non-guaranteed reservations prior to the date of arrival
Shorten stay (early check-out)
Shorten stay is subject to whole period charge whether or not you stay the whole period. If you know that you are changing your plan, please contact us as early as possible to minimize the charge by the siddha wellness village. If you fail to communicate this to the management on the arrival date the entire reservation will be cancelled automatically by the siddha wellness villages and you will be charged the cost of the whole reservation.
Visitor policy
Visitor policy applies. No visitors allowed post 1900 hours in the guest room.
Airport / railway station transfers
- The room tariff is not inclusive of airport transfers. However, should you require any facilitation for the same please feel free to contact us.
- If you have been confirmed an airport/railway station pick-up, please look for the siddha wellness village paging board on your arrival at the airport.
- Rate is subject to availability at the time of booking.
- Our siddha wellness villages require a minimum 24 hrs. Prior notice for flight/train details to organize an airport/ railway station transfer. In case of any urgent requests of such nature, we recommend our guests to contact the siddha wellness village front desk or concierge directly for priority assistance.
Disclaimers
This contract shall be governed by and construed solely in accordance with the substantive laws of the republic of india without regard to any conflict of laws principles. In the event of any dispute arising out of or in connection with the subject matter of this contract, parties agree to refer such dispute to arbitration to be held under the rules of the arbitration and conciliation (amendment), act, 2015. Proceedings will be conducted by a sole arbitrator to be mutually appointed by the parties. Seat of such arbitration shall be in delhi and proceedings shall be conducted in english. The decision of the arbitrator shall be final and binding. The courts in delhi shall have exclusive jurisdiction. The terms and conditions of this contract shall apply to all guests, travel agent/tour operator and any other person availing the services of any siddha wellness village owned or operated by the indian siddha wellness villages company limited. This reservation is confirmed subject to you approving that you have carefully read, understood and accepted the aforementioned terms and conditions. If you do not agree with these terms and conditions, kindly notify the siddha wellness village within 2 hours of receiving this confirmation or it shall be deemed to be explicitly accepted by you.